How We Protect You

Password and Biometric Controlled Access for Online Services

  • You are responsible for the safekeeping of your online banking credentials and agree not to disclose or otherwise make them available to anyone who is not authorized to sign on your account.
  • You must set security questions and answers during enrollment, providing an extra layer of security.
  • If you start an online banking session and then leave your computer, our system will automatically log you out after a certain period of inactivity.
  • Biometric Authentication allows you to use your fingerprint or facial features to more quickly access your accounts in the Woodforest Mobile Banking App.

Automated Security Alerts

  • Password is changed
  • Physical Address is changed
  • Email Address is changed
  • A new payee is created

SSL Data Encryption

Our Online Banking Services utilize 128-bit Secure Sockets Layer (SSL) data encryption, the leading security protocol, to encrypt data that travels between our systems and you.

  • Information you provide while logged into Online Banking is encrypted, or scrambled, as it moves between your computer and our systems. This makes information nearly impossible for anyone other than us to read it. Any information we provide to you is also encrypted.

Firewalls and Filtering Routers

We are protected by a series of firewalls and filtering routers which act to verify the source and destination of requests.

  • Our firewalls reject any unauthorized traffic and allow legitimate data through when necessary, closing entry to our systems as soon as the transaction is complete.
  • Our routers keep traffic out that does not come from either you or us - the only two legitimate ends of a secured transaction.

Your Privacy Rights & Cookie Policy

We've established some policies on how we will collect, share, and protect your private information.

© 2024 Woodforest National Bank
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Equal Opportunity Employer
Woodforest National Bank

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