Essential Measures for Data Protection
Here at Woodforest National Bank, safeguarding users' personal and account information is our top priority. We ensure customer privacy through our security practices. Here are some ways that you can help us keep you safe.
Woodforest’s Security Measures:
We prioritize protecting our customers, and part of protection is education. We want to help you identify potential threats. Controlled access features such as passwords, biometrics and tutorials are all in place for your convenience and safety. Woodforest provides guidance on enabling verification, updating contact information, and managing text authentication in mobile and online banking through our interactive demos. Check out our demo center today!
Our online services utilize password protocols, and we also offer biometric verification for mobile banking, to help ensure that only you can access your account. Click here to learn how to set up biometrics on your device! Remember to reset your password every 90 days to help prevent fraud.
Empowering Users:
The unfortunate truth is that identity theft is very real, and someone becomes a victim every day. Learn how to identify potential cyber threats before it's too late. If you're interested in taking additional preventative measures against identity theft, you can check out a special offer from IDnotify® just for Woodforest National Bank customers. This program offers protection against potential identify theft with services that include Experian® Credit Monitoring, Annual Experian® Credit Report & VantageScore®, Social Network Monitoring, Internet Surveillance, and more. Learn more about the bundle options on our website!
- Phishing & Vishing - These scams were once largely centered around email, but attacks are also becoming commonplace via text and phone as scammers spoof phone numbers to appear legitimate1, appearing as if you know the person contacting you by obtaining the trusted individuals’ contact information or even employing voice automation. Always verify the person you’re communicating with before exchanging important information.
- Malware – This computer-based threat involves the criminal(s) using a virus to access your computer without your consent or knowledge. Be careful clicking on random links from unknown senders.
- Foreign Country Email Scam – Typically involves criminals posing as foreigners offering to transfer you a large sum of money in exchange for paying a fee for the scammer. Never exchange money with someone you don’t know or trust.
- Cross-Border Email Scam – This form of identity theft gives criminals the opportunity to utilize foreign lottery, money offers, or valued possessions to try and steal money from you. Visit our webpage to learn more about potential cyber threats!
If you see something, say something. If you have received a suspicious email or any type of unordinary communication, here are the ways to contact us:
- Our Phishing Group: reportphishing@woodforest.com
- Anti-Phishing Working Group: reportphishing@apwg.org
If you clicked any unknown links:
- Call Us Immediately: 1-877-968-7962
- Log into Online Banking: Change your username, password, and security questions. Close potentially compromised accounts.
- Place a Fraud Alert on Your Credit File by Contacting:
- Equifax: www.equifax.com | (800) 525-6285
- Experian: www.experian.com | (888) 397-3742
- TransUnion: www.transunion.com | (800) 680-7289
Join us in our efforts to protect you from the dangers of cyber threats. We make it our mission to keep the public informed about the latest possible attacks. By working together, we can ensure a secure banking environment for all.
(1) Offer provided by IDnotify®, a part of Experian®. Aside from this offer, Experian® is not otherwise affiliated with Woodforest National Bank®. VantageScore 3.0, with scores ranging from 300 to 870, is a user-friendly credit score model developed by the three major nationwide credit reporting agencies, Experian®, TransUnion®, and Equifax®.
VantageScore 3.0 is used by some but not all lenders. Higher scores represent a greater likelihood that you'll pay back your debts so you are viewed as being a lower credit risk to lenders. A lower score indicates to lenders that you may be a higher credit risk.
There are three different major credit reporting agencies, Experian®, TransUnion®, and Equifax® that maintain a record of your credit history known as your credit file. Credit scores are based on the information in your credit file at the time it is requested. Your credit file information can vary from agency to agency because some lenders report your credit history to only one or two of the agencies. So your credit scores can vary if the information they have on file for you is different. Since the information in your file can change over time, your credit scores also may be different from day-to-day. Different credit scoring models can also give a different assessment of the credit risk (risk of default) for the same consumer and same credit file.
There are different credit scoring models which may be used by lenders and insurers. Your lender may not use VantageScore 3.0, so don't be surprised if your lender gives you a score that's different from your VantageScore. (And your VantageScore 3.0 may differ from your score under other types of VantageScores). Just remember that your associated risk level is often the same even if the number is not. For some consumers, however, the risk assessment of VantageScore 3.0 could vary, sometimes.
(2) Forbes Phishing Statistics By State In 2023
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